Our GP’s and Nurses are available for consults under the Covid Protection Framework (traffic lights)
If you need to see a Doctor or Nurse please contact us as we are open and seeing patients. All patients with symptoms will be triaged by our clinical team and offered a phone consult in the first instance. If you need to be seen face to face a Nurse or Doctor will discuss this with you and arrange an appointment.
Cambridge Medical Centre has the following screening process:
- All patients over 12 years of age are required to wear a mask
- You will be stopped at Reception and asked screening questions such as:
Do you have any cold like symptoms? Have you been in contact with a positive Covid person?
We ask that you please follow our process and be respectful of our staff as they work to keep you and the wider community safe. If you have any questions please ask to speak with the Practice Manager.
Your Cambridge Medical Specialists - Our Location and Medical Centre
Situated on a multi-functional site that also incorporates Pathology, Pharmacy and Medical Imaging services, our modern Centre is uniquely placed to provide its enrolled patients, visitors and newly relocated people to the Cambridge community, with a comprehensive and service focused experience.
Please be considerate to other patients if you have several problems which may require more time than one appointment allows.
You are welcome to book a double appointment if you think this is necessary - this will carry an additional charge. If you require special procedures or dressings the fees may reflect this.
We try to ensure that you see your regular doctor as this maintains continuity of care.
It is therefore best if you make your appointment in advance.
We recommend that you get to know more than one of our GP’s so that you have options if your regular GP is unavailable.
If your need is urgent then you will be triaged by a clinician to determine how best to manage your need. If it is determined you need to be seen the same day then you will be booked with the triage doctor on duty that day.
If you no longer require a booked appointment, please phone, or email us at least 2 hours beforehand so that we can make this available for another patient. There will be charge for missed appointments where you don’t notify us in advance.
Home visits are available if needed but we prefer patients to attend the surgery if at all possible, as this makes diagnosis and treatment easier. Please phone early if requesting a visit and discuss with the nurse as to why this maybe necessary.
For patients with mobile phones - we are able to contact you by text for routine things as reminders, immunisations, results etc. We need your consent to do this. Please advise our reception staff if you do not consent to be contacted by text.
Dealing with Difficulties
If there is a problem about the way you have been treated, or if you are unhappy with any of the services provided, you need to tell us as soon as possible. Please contact the Business Manager or outline your concerns in a letter to the practice. We expect both staff and patients to treat each other with respect.
Please allow approximately 3 days for laboratory and scan results. In case of an abnormal result, or for further instructions from your doctor you will be contacted in a timely manner.
If your test results or scan results are normal it is not routine practice for us to phone you.
Please feel free to contact the Medical Centre for your test result. Results are also available online if you sign up for MyIndici.
We are involved in teaching both graduate (qualified) and undergraduate (student) doctors and nurses. On occasions you may be asked for your permission for another person to be present during a consultation. This is entirely voluntary, but please remember you will be helping to train and give experience to another doctor/nurse. If you decline, this does not alter your consultation or management.
Saturday Clinic at Cambridge Medical Centre
Our Saturday clinics are now closed until further notice. Cambridge Medical Centre is partnered with Practice Plus who offer a same day after-hours virtual GP consultation service - weekdays 5.00 to 10.00pm and weekend 8.00am to 8.00pm. https://practiceplus.nz/
For Face to Face urgent care, after hours and weekends the following medical centres are available:
Mahoe Medical - Te Awamutu 8.00am to 8.00pm, seven days a week
Victoria Clinic - Hamilton 8.00am to 8.00pm, seven days a week
Anglesea Accident and Medical - Hamilton 24 hours, seven days a week